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Frequently Asked Questions
What types of pets do you treat?
We primarily care for dogs and cats, but feel free to contact us if you have other pets, and we’ll do our best to assist.
How often should my pet have a wellness exam?
We recommend annual check-ups for most pets, but senior pets or those with health conditions may benefit from more frequent visits.
Do you offer vaccinations for puppies and kittens?
Yes, we provide customized vaccination schedules to protect your young pets during their early growth stages.
How do I book an appointment?
You can book an appointment online through our website or call us directly during office hours.
Do you accept walk-in appointments?
We recommend scheduling an appointment, but we do our best to accommodate walk-ins for urgent needs.
What should I do if my pet has an emergency?
Contact us immediately for guidance. If it’s outside our office hours, please call Central Island Veterinary Emergency Hospital at 250-933-0913.
Do you provide spaying and neutering services?
Yes, we offer safe and routine spay and neuter procedures to promote your pet’s health and prevent overpopulation.
What services do you offer?
Our services include wellness exams, vaccinations, diagnostics, surgery, dental care, nutritional counseling, and senior pet care. Please visit our Services page to learn more about each individual services Padfoot has to offer.
What payment methods do you accept?
We accept cash, e-transfers, credit cards and debit cards. If you need financial assistance, we can discuss available options such as subscription plans and possible financing.
Can I get advice on my pet’s diet?
Absolutely! We offer nutritional counseling to ensure your pet’s diet supports their health and lifestyle.
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